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Everything you love about Help Scout's simplicity, with powerful automation built in.
5 min
setup time
Everything
included, no add-ons
$79/mo
flat for 10 team members
| Feature | Bancroft | Help Scout |
|---|---|---|
| Shared Inbox | ||
| Email Integration | ||
| Knowledge Base | ||
| Customer Portal | ||
| Live Chat | ||
| Saved Replies | ||
| Suggested Replies | AI Drafts (limited) | |
| Automatic Routing | ||
| Auto-Categorization | ||
| Flat Monthly Pricing | ||
| No Per-User Fees | ||
| Bring Your Own AI Model | ||
| Custom Branding | Business+ | Plus plan |
| SSO / SAML | Enterprise | Company plan ($$$) |
Help Scout has basic drafts. Bancroft has full routing, categorization, and contextual replies powered by your knowledge base.
Help Scout's clean UX is great. Bancroft matches that simplicity and adds powerful automation your team will actually use.
Choose OpenAI, Anthropic, or other providers. Control your AI costs and quality — something Help Scout doesn't offer.
Move your conversations, contacts, and knowledge base from Help Scout in minutes.
Start free, no credit card required.