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Everything you love about Zendesk, without the enterprise price tag. Everything included. Nothing locked behind add-ons.
5 min
setup time
Everything
included, no add-ons
$79/mo
flat for 10 team members
| Feature | Bancroft | Zendesk |
|---|---|---|
| Ticket Management | ||
| Email Integration | ||
| Knowledge Base | ||
| Customer Portal | ||
| Canned Responses | ||
| Tags & Categories | ||
| Team Collaboration | ||
| Suggested Replies | Paid add-on | |
| Automatic Triage | Paid add-on | |
| Flat Monthly Pricing | ||
| No Per-Seat Fees | ||
| Custom Branding | Business+ | Enterprise ($$$) |
| SSO / SAML | Enterprise | Enterprise ($$$) |
| SLA Guarantees | Enterprise | Enterprise ($$$) |
No surprise bills when you hire. Bancroft's flat pricing means you know exactly what you'll pay.
Zendesk charges extra for automation features. Bancroft includes smart routing, suggested replies, and auto-categorization on every plan.
A modern interface your team will actually enjoy using. No more clunky, enterprise-grade complexity.
Migrate tickets, knowledge base, and customer data from Zendesk in minutes.
Start free, no credit card required.