Build support into your app in minutes

The Bancroft REST API lets you create conversations, surface help center content, and collect in-app feedback — all from a single integration.

Base URL

text

https://api.bancrofthq.com/api/v1/

Quick Start

Generate an API key in Settings → Integrations — takes 30 seconds, no card required
Send requests with the X-API-Key header — server keys for backend calls, client keys for frontend
Create your first conversation with the example below — you'll see it appear in your Bancroft inbox immediately

bash

curl -X POST https://api.bancrofthq.com/api/v1/conversations/create/ \
  -H "X-API-Key: bnc_sv_YOUR_KEY_HERE" \
  -H "Content-Type: application/json" \
  -d '{"subject": "Hello from the API", "user_email": "you@example.com"}'

Reference

Authentication

Generate API keys and authenticate requests

Conversations

Create, list, and manage support conversations

New

Feedback & Bug Reports

Collect in-app feedback with device context and log traces

Help Center

Query categories and articles for your knowledge base

Webhooks

Get notified in real-time when events happen

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